Dashboard

Overview

After signing in, you land on the dashboard home page. It gives you a high-level view of your feedback:

• Stat cards — total submissions, new (unread) submissions, average rating, and submissions this week
• Charts — submissions breakdown by type (feedback, bug report, question) and by app
• Recent submissions — a quick list of the latest submissions across all your apps

Submissions

The submissions page is your feedback inbox. All submissions from your users — feedback, bug reports, and questions — appear here.

Search and filters

Use the search bar to find submissions by keyword. Filter by app, submission type (feedback, bug report, question, automated log), or status (new, in progress, resolved, closed).

Managing submissions

• Status changes — update the status inline: new → in progress → resolved → closed
• Submission details — click a submission to see the full message, attachments, browser metadata, and reply history
• Replies — respond to users via email or as an internal note (only visible to your team). Email replies are sent from your configured notification address; replies to those emails go directly back to the submitter
• Delete — permanently remove a submission and all its replies

Apps

Each app represents a project you're collecting feedback for (e.g. “My SaaS App”, “Mobile App”). Submissions are organized per app, so you can filter and manage feedback separately for each project.

Creating apps

Click New App and provide a name and slug. The slug is used in URLs and API calls. An API key (starting with pk_) is generated automatically.

API key management

Each app has its own API key used by the widget and REST API to submit feedback. You can view, copy, and rotate the key from the app settings page. Rotating a key invalidates the old one immediately.

App settings

• Notification email override — send notification emails for this app to a specific address instead of the org default
• Log upload — enable or disable the built-in console log collector for this app
• Widget integration guide — in-app instructions for adding the widget to your project

Members

Invite your team to collaborate on feedback. Navigate to Members in the sidebar.

Inviting members

Click Invite Member and enter their email address. They'll receive an invite and can sign in with Google to join your organization.

Roles

• Owner — full access including org settings, member management, and app deletion
• Member — can view and manage submissions, create apps, and configure their own notification preferences

Notifications

Control how you receive alerts about new submissions. Notification settings are in Profile → Notifications (accessible from the sidebar).

Channels

• Email notifications — receive an email for every new submission. Replies to notification emails go directly to the submitter.

Filters

• App filter — receive notifications for all apps or only specific ones
• Submission type filter — receive notifications for all types or only specific ones (e.g. only bug reports)